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A Review of USAA Car Insurance, Policy Options & their Awesome Military Benefits

In 1922, five fellow Army officers in Texas formed a group along the lines of a cooperative or a mutual group to find a way to insure their collection of automobiles and equipment.

USAA Car Insurance Focusing on Military Personnel

By maintaining their focus on the men (and later women) who served our country in the armed services, they were able to grow and even thrive during the Great Depression, the Dust Bowl and WWII.

Today, United Services Automobile Association (USAA) routinely rings in at either the 5th or 6th largest provider of car insurance in the country (alternating that position with Farmers) with annual direct premium approaching $8 billion.

USAA compared to Amica, Allstate, Progressive and Liberty Mutual by Price for 30 y/o driver.Note: As illustrated above, USAA can offer quotes from 2 to 10% lower than the average premium for a 30-year-old driver. When I compared quotes side-by-side for any driver, no matter the circumstances, USAA was able to beat each competitor 90 percent of the time.

USAA can boast membership and participation by more than 90% of currently active military service personnel.

Membership Eligibility

Maintaining its focus on the men and women who serve of who have served our country, and their families, USAA requires certain conditions of membership in order for drivers to have access to car insurance through them.

Membership in USAA (and therefore access to its products and services) is limited to:

Active, retired and honorably separated officers and enlisted personnel of the U.S. military

Officer candidates in commissioning programs (Academy, ROTC, OCS/OTS)

Low to high credit scores compared with USAA and direct competitor by premium price.Note: As illustrated above, I did a comparison of USAA with a direct competitor and credit scores. I compared each credit score from poor (350) to excellent (800).  Every time USAA was able to offer the same coverage for less price. This is good to know if you have poor credit.

Adult children of USAA members who have or had a USAA auto or property insurance policy (children under the age of 18 can be added to a parent or legal guardian’s policy and after they turn 18).

Separate policies can be purchased for them or they can remain on a parent or guardian’s policy until they turn 25 or 26.

Depending on the state where they live and drive and in some circumstances or if they are a full-time student).

Widows, widowers and former spouses of USAA members who have or had a USAA auto or property insurance policy while married.

And USAA does recognize same-sex marriages and legally recognized partnerships for this eligibility requirement.

USAA Products Available to the General Public

There are certain USAA products including investments, financial planning services and life insurance products that are available to the general public.

USAA's average premium compared to Farmers and Allstate for 20-year-old, family of 3, and 50-year-old driver.Note: Illustrated above is the average cost of a premium by price for USAA, Farmers, and Allstate. I compared a 20-year-old driver, a family of three, and a 50-year-old driver. Farmers and Allstate are 10% to 30% more expensive than USAA’s price in each instance.

USAA’s Rates by Violation Compared to Competitors

Below is a table comparing USAA’s average premium to national competitors by price.

I have included a speeding ticket, reckless driving, DUI, and an automobile accident with less than $1,000 and greater than $1,000 in damage.

Violation*USAA PremiumFarmersAllstateLiberty Mutual
Speeding ticket$1,206$1,265$1,476$1,532
Reckless driving$1,447$1,578$1,654$1,711
At-fault accident (damage $1,032$1,121$1,237$1,411
At-fault accident (damage > $1,000)$1,332$1,417$1,538$1,699

*Your rates can vary depending on the state you reside in.

Policy Options

USAA is licensed to offer car insurance in all 50 states, the District of Columbia, and our territorial land.

It also offers unique coverage for established military outposts where service personnel are on extended deployment.

Drivers and car owners can build USAA policies using most of the standard coverage options, including:

  • Bodily injury liability coverage

  • Property damage liability coverage

  • Collision coverage

  • Comprehensive coverage

  • Personal injury protection (PIP) coverage

  • Medial payments & extended benefits coverage

  • Uninsured/underinsured motorist bodily injury coverage

  • Uninsured/underinsured motorist property damage coverage

  • Roadside assistance

  • Rental reimbursement

  • Accident forgiveness

While USAA does not, generally speaking, offer GAP car insurance or loan/lease payoff options, it does offer that endorsement for drivers and car owners who live in the state of Washington.

Average premium by price various aged drivers for USAA and a competitor. Note: Illustrated above is the average premium from USAA for a teenage driver. And up to a 50-year-old driver. In each instance USAA was able to offer quotes from 6% to 25% lower than a direct competitor such as Farmers or Allstate.

They are also routinely reviewing and upgrading the coverage options they can offer state-by-state.

It’s always a good idea to check in with them from time to time to see what is available in your state.

Generous Discounts

By keeping the focus on a targeted group (military personnel and their families) USAA is able to maintain solid control over the prices and premiums it has to charge its members.

Even beyond the generous rates members will find, USAA offers an impressive range of discounts that members can apply for.

While not all discounts will be available in every state, USAA members can apply for discounts on premium for their car insurance coverage.

Below I have outlined common discounts offer by USAA.

Which I compared to Allstate, Farmers, and Liberty Mutual. 

DiscountUSAAAllstateFarmersLiberty Mutual
Multiple Policies
Multiple Vehicles
Good Student
Anti-Lock Brake System
Air Bags
Anti-Theft Device(s)
Defensive Driver
Good Driver
Student Away at School
Green Vehicles
Affinity Membership Alum
Advanced Purchase
Pay in Full
New Vehicle
eSign or ePay
Annual Mileage

Members can also receive discounts of up to 90% off standard premium if they store a car.

Especially if storage is due to a deployment or other military-related event.)

Excellent Ratings

While joining USAA has its own incentives as an organization that supports our servicemen, women and their families.

The consistent high marks earned by USAA are other impressive reasons to consider them for your insurance and financial investment needs.

NAICComplaint Index Rating.88
J.D. PowerClaims Satisfaction Rating5
A.M. BestFinancial Strength RatingA++ (Superior)
Moody's Investors ServiceFinancial Strength RatingAaa (Exceptional, highest of 21 possible ratings)
Standard & Poor'sFinancial Strength RatingAA+ (Very Strong, second highest of 21 possible ratings)

*Current as of January 2020

Combined ratings from A.M. Best and Standard & Poors give USAA a perfect score of 100.

The only other major provider in the country to earn that rating is Amica.

J.D. Powers & Associates has a five-point scale they use to rate companies and USAA has earned a five-point rating for several years in a row.

A nationwide survey of state insurance commissioners and departments indicates that few people have complaints about USAA.

The company earns a 4.9 ranking in a consumer complaint survey where 5 is the highest mark given.

The higher the mark, the fewer the complaints from consumers.

If you or your relatives have served this country as a member of the armed services you owe yourself the opportunity to get some of the best and most affordable coverage you can buy.

USAA could be your source for it.



Claims Journal


Jeff Davidson

Jeff Davidson

Jeff Davidson is a writer with Reply!. He has more than 25 years of experience in market research, public relations, consulting, writing and sales work in all areas of the auto industry.

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